Legal
The agreement between Touchline and every family that trains with us.
Effective August 2026
These Terms of Service are an agreement between you and Marcos Matthews, doing business as Touchline, a sole proprietorship based in Simi Valley, California. You accept these terms by creating an account, adding money to a training balance, or requesting a session. You must be at least 18 years old and the parent or legal guardian of every player you register. If you do not agree to these terms, please do not use the service.
Touchline provides private and small-group soccer training for youth players aged 10 and up, coached by Marcos Matthews. Sessions are typically held at Rancho Simi Community Park in Simi Valley, California; the exact location is confirmed in each booking. The Touchline app lets you request and manage sessions, maintain a prepaid training balance, and receive confirmations and reminders. Touchline is an independent business and is not affiliated with any league, club, school, or with the Rancho Simi Recreation and Park District.
Accounts are held by parents and legal guardians, never by players. You are responsible for activity under your account, including activity by co-parents, grandparents, or caregivers you share access with. You agree to keep your contact information current and to provide accurate player information, including each player's real name and date of birth — the service enforces a minimum player age of 10, and accurate dates of birth are how we honor it. Touchline may suspend an account that provides false information, after refunding any unused balance.
Touchline runs on a prepaid training balance: you add money in advance, and each approved session deducts its price from that balance. Payments are processed by Stripe; Touchline never sees or stores your full card number. Your balance rolls over indefinitely, never expires, and earns no interest. Unused balance is refundable in full to your original payment method at any time on request — email marcosmvm1515@gmail.com or use the app. A session's price is deducted only when Coach Marcos approves the booking, never when you request it.
Every session starts as a request. A request costs nothing and holds nothing — it becomes a booking, and the session price is deducted from your balance, only when Coach Marcos approves it. If a request is declined or expires, nothing is charged. Session times are shown in Pacific time (America/Los_Angeles).
You may reschedule or cancel any booked session until 12 hours before its start time. When you cancel before the cutoff, the full session price returns to your training balance instantly — no fees, no questions. Inside the 12-hour window, changes are at the coach's discretion; text Marcos directly, because genuine emergencies are always worked out. If Marcos cancels a session for any reason — rain, field closure, illness — the full session price is returned to your balance automatically, regardless of timing.
If a player does not arrive within 15 minutes of the session start time and you have not contacted Marcos, the session counts as delivered and its price is consumed from your balance. The session plan was prepared and the field time was reserved either way. This policy exists to protect every family's access to limited field time; it is applied with common sense, not as a trap.
Small-group sessions are booked per seat: each family requests, pays for, and manages its own player's seat from its own balance. One family's cancellation or no-show does not affect another family's seat or price. The change, cancellation, refund, and no-show rules in sections 6 and 7 apply to each seat independently. If Marcos cancels a group session, every family's seat price is refunded to its balance.
Before a player's first session, a parent or legal guardian must sign Touchline's liability waiver and release, which includes an assumption of risk, a release of liability to the extent permitted by California law, and an authorization for emergency medical care. The waiver is presented and signed in the app during onboarding and stays on file. Providing an emergency contact for each player is required. Photo and media consent is separate and entirely optional — declining it never affects a player's sessions.
You agree to use the service honestly: provide accurate information, book sessions only for registered players, and treat other families, players, and park visitors with respect at sessions. You agree not to interfere with the app's operation, attempt to access other families' data, or use the service for any unlawful purpose. Touchline may suspend or close accounts that violate these rules; any unused balance is refunded to the original payment method when an account is closed.
To the maximum extent permitted by law, Touchline's total liability arising out of or related to the service is limited to the amounts you paid to Touchline in the 12 months before the event giving rise to the claim, and Touchline is not liable for indirect, incidental, or consequential damages. Claims relating to on-field injury are governed by the signed liability waiver. Nothing in these terms limits liability that cannot be limited under California law, including liability for gross negligence, willful misconduct, or fraud, and nothing limits rights you hold as a consumer that cannot be waived.
Touchline may update these terms from time to time. Updates are posted on this page with a new effective date, and material changes are announced by email to the address on your account before they take effect. Continuing to use the service after the effective date of an update means you accept the updated terms. If you do not accept them, you may close your account and receive a full refund of any unused balance.
These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Ventura County, California, and both parties consent to that venue. Touchline is operated by Marcos Matthews, Simi Valley, California. Questions, refund requests, and notices: marcosmvm1515@gmail.com.
Questions about these terms? Email marcosmvm1515@gmail.com. All times Pacific (America/Los_Angeles).
Draft in effect — under attorney review.